Privacy Policy

Privacy Policy

At Shoppers Directx, accessible from www.shoppersdirectx.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or use our services. By accessing or using our website, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services for you. The information we collect may include:

(a) Personal Information

When you make a purchase, register an account, or contact us, we may collect personal information such as:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party gateways)

(b) Non-Personal Information

We may automatically collect non-personal data, such as your IP address, browser type, device information, and pages visited. This helps us analyze trends, administer the site, and improve user experience.

(c) Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, store preferences, and analyze traffic. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

2. How We Use Your Information

We use the information collected from you for the following purposes:

  • To process and fulfill your orders, including shipping and billing.
  • To communicate with you regarding your purchases, account, or support requests.
  • To send you updates, offers, promotions, or newsletters (only if you have opted in).
  • To improve our website, products, and customer service.
  • To prevent fraud, unauthorized transactions, and other illegal activities.
  • To comply with applicable laws and regulatory requirements.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure socket layer (SSL) technology during data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners only when necessary for:

  • Payment processing (through secure third-party payment gateways)
  • Order fulfillment and shipping
  • Email delivery and marketing services (if you have opted in)
  • Legal obligations, such as responding to lawful requests from public authorities

5. Payment Security

All online payments are processed through secure, PCI-compliant third-party payment gateways. Your payment details (such as credit card information) are encrypted and are not stored on our servers.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it will be securely deleted or anonymized.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You can request copies of your personal information.
  • The right to rectification – You can request corrections to inaccurate or incomplete data.
  • The right to erasure – You can request deletion of your personal data under certain conditions.
  • The right to restrict processing – You can request that we limit how we use your data.
  • The right to data portability – You can request that we transfer your data to another organization.
  • The right to object – You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at support@shoppersdirectx.com. We will respond within a reasonable timeframe as required by law.

8. Email and Marketing Communications

By subscribing to our newsletter or creating an account, you may receive promotional emails and offers. You can opt out of these communications at any time by clicking the “unsubscribe” link in any email or contacting us directly. Transactional or service-related emails (e.g., order confirmations) will continue to be sent as necessary.

9. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. Once you click on these links, you are subject to their privacy policies. We are not responsible for the content, security, or privacy practices of these external sites.

10. Cookies and Tracking

Cookies are small text files stored on your device that help us recognize your preferences and improve your experience. Some cookies are essential for website functionality, while others help us understand usage patterns. You can manage cookie settings in your browser and delete cookies at any time.

11. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.

12. International Data Transfers

If you are accessing our website from outside our operating country, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure that such transfers comply with applicable privacy standards.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with the “Last Updated” date revised accordingly. We encourage you to review this page regularly to stay informed.

14. Consent

By using our website, creating an account, or making a purchase, you consent to the collection and use of information as outlined in this Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Shoppers Directx
Email: support@shoppersdirectx.com
Address: 416 S B St, Arkansas City, KS 67005, USA